SwingOut Support

Get in touch

Write to support@leisostudio.com with anything about the game: a level that seems impossible, a bug, a sound that sits badly, or an idea. Please tell us your device model and iOS version so we can reproduce the problem. We read every message.

Common questions

Is a level unsolvable?

Every one of the 100 levels was verified solvable before release. If a board looks stuck, tap the restart arrow in the top right — the pieces return to their starting position and nothing is lost. If you are sure a level cannot be finished, e-mail us the level number.

I lost my progress

Progress is stored on your device only, so deleting the app or moving to a new phone clears it. There is no account and nothing is stored on a server, which also means we cannot restore progress remotely. Keeping the app installed keeps your stars.

How do the stars work?

Each level starts with three lives. A blocked move — one the board will not allow — costs a life. Finish with no blocked moves for three stars; one or two blocked moves give you two. If the lives run out, the level simply starts over.

Can I turn the sound or vibration off?

Yes. Open Settings from the home screen or the pause menu: sound effects, music and haptics each have their own switch.

Does the game need an internet connection?

No. SwingOut plays fully offline.

Privacy

Our privacy policy is here: SwingOut Privacy Policy.